Shopping Bag: Empty
View cart     Wish list     Checkout    

Search:  
Username:    Password:
Create an account  
Product Categories
Garters
Cake Toppers
Hair Accessories
Ribbons


Special
Gift Certificates




True Blue Bridal :: Return Policy
Return Policy

We strive to make your shopping experience stress-free and accept returns for 30 days from the invoice date. Items must be returned in original packaging and in good condition for credit. 

We cannot accept returns on items that have been personalized. Any etched, embroidered, imprinted, or engraved item cannot be returned. If we have made an error on the order as you have placed it, we will replace the item free of charge, but we will not credit your account for personalized items. So, when ordering personalized items, check spelling and dates for accuracy and entry of information in the manner it is requested. If the personalization error is yours, we are sorry, but will not replace it unless a new order is placed. 

*Note: Due to high temperatures between May 1 - Sept 1, we recommend all candles be shipped using our express method. Orders with candles may be delayed up to 5 business days to avoid weekend delays. Any melted candles shipped by ground will not be accepted for returns.

We will credit your account for returns only after we have received the merchandise from you. The merchandise must be returned to us within 30 days of invoice.  Shipping charges will not be credited. A restocking fee of 20% will be charged on all returned favors and accessories. 

Returns should be sent to:

True Blue Bridal

2958 Southpark

Prescott, AZ  86305

 
 
Sign up for our Newsletter

Need Help?
Contact us
Privacy statement
Terms & Conditions


Website Help
Recover password

Track your recent orders

Information

About Us
Contact Us
Shipping
Security
Return Policy
Who Pays???
Planning Your Wedding Day
50 Ways to Save $$ on Your Wedding
Tips on Music


Copyright © 2005-2017 True Blue Bridal 
e. truebluebridal@cableone.net
p. 574-850-6475
2958 Southpark
Prescott, AZ 86305


Powered by
Point B Web ecommerce


Payment Processing